Link Logistics Real Estate (“Link”) owns and operates the largest U.S.-only portfolio of logistics real estate, leasing warehouse space to everyone from e-commerce giants to mom-and-pop shops. Established by Blackstone in 2019, we combine scale, cutting-edge technology, and logistics expertise to help our customers grow their businesses. Our portfolio includes more than 500 million square feet in dynamic markets nationwide. About 5 percent of U.S. GDP—translating to some $1 trillion every year—flows through the space Link customers occupy in our facilities.

Because we believe that good business must be synonymous with doing good, strong environmental, social and governance practices are foundational to our identity as a firm. These practices include setting ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal diversity, equity, and inclusion efforts. We seek to use our position, ideas, and influence to drive progress in our industry and the wider world.  At Link, we give our customers space to grow—and we give people space to grow, too.

Link’s Customer Solutions team is responsible for building meaningful, lasting relationships with key customers and the largest occupiers of logistics real estate in the US. The Assistant Vice President, Customer Solutions will report directly to a Vice President of Customer Solutions.

In the role, the AVP will collaborate with various departments across Link to ensure the delivery of a consistent and frictionless customer experience. Specifically, the AVP will support two Account Officers (Vice Presidents) based in the West and Central regions and their designated Focus Customers (approx. 60 in total). The environment is fast-paced, customer-centric, and will offer a variety of daily activities including customer interactions, customer research, preparation & follow-ups to meetings, and problem-solving across the Link system. Opportunity to grow and become an Account Officer or Single Point of Contact (SPOC) for next tier and/or cultivation customers. Exceptional growth opportunity within Link for the right candidate.

• Support two Account Officers (one based in San Francisco, one based in Dallas) in the development and execution of customer strategies for a set of Focus Customers, with the opportunity to grow responsibility over time.
• Ability to adapt quickly to evolving needs of the customer and troubleshoot multiple issues at once
• Track and report on progress of customer strategies and team goals
• Desire to understand the customer’s business and stakeholders and adapt approach as needed
• Establish relationships within the external real estate community – corporate real estate leaders, brokers, and consultants who may influence decisions to partner with Link
• Partner with Market Officers, Property Management, Operations, and other key internal customers to ensure the delivery of a consistent customer experience
• Identify new business and partnership opportunities from interactions with existing and potential customers
• Provide timely input to Account Officers to improve our overall impact
• Eventually manage new or up-and-coming accounts as the Single Point of Contact / Account Officer

• 10-15 years commercial real estate experience with a focus on relationship management and problem-solving
• National Accounts experience in Logistics Real Estate on the principal side is a plus, but will consider candidates with Retail or Office Experience
• Professionals with experience in corporate real estate, brokerage or logistics are encouraged to apply
• Bachelor's degree (MBA a plus) from an accredited college/university
• Ability to effectively leverage internal and external partnerships to drive results
• Strong relationships skills, including the ability to distill information from interactions to gain intelligence and source opportunities
• Excellent communication skills and the ability to build and effectively manage relationships with stakeholders, senior management and staff working independently or as part of a team
• Domestic travel is required

$140,000 - $160,000 represents the presently anticipated base compensation pay range for this position at Link.  Actual pay may vary based on various factors, including but not limited to location and experience.

Link provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays, paid time off.

The direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business need without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email employment@linklogistics.com

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